Shipping and Delivery

What locations do you ship to?

We have a global reach, catering to customers across the world. Our packages are shipped to nearly every country, ensuring that our products are accessible to a diverse range of customers worldwide. However, it’s important to note that transit times may vary depending on the location.

How long does an order take to arrive once shipped?

LOCATION*ESTIMATED SHIPPING TIME
United States1-3 Weeks
Canada, Europe2-4 Weeks
Australia, New Zealand2-4 Weeks
Other2-5 Weeks

Please note that these estimates do not include our processing time, which typically takes 6-8 days.

Will I receive a tracking number for my package?

Absolutely. Tracking numbers will be provided once your order has been shipped. This will allow you to monitor the progress of your package’s journey. However, it’s important to understand that occasional delays may occur due to factors beyond our control, such as postal delays or customs inspections. We kindly request your patience and understanding in such situations.

My Tracking Says “No Information Available At The Moment”.

If your tracking information shows “No Information Available At The Moment,” there’s no need to worry. For certain shipping companies, it can take 2-5 business days for the tracking system to update with the latest information.

What do I do if my order is lost in the mail?

Rest assured, every order is shipped with insured shipping and handling to minimize the risk of lost packages. In the unlikely event that your order is held at customs, lost in transit, or returned to us for any reason, we’ve got your back! While the postal service is beyond our control once your package leaves our warehouse, we understand the frustration of lost or delayed orders. In such cases, because our packages are insured, we will send you a replacement with priority shipping and full tracking, whenever possible. For more detailed information, please refer to our refund and return policy.